I have a user here at my company that is having issues with excel (generally when they open more than one sheet.)
500GB hard drive
The pluggable we are using is this dual display docking station
When the issue arises the excel spreadsheet will start to “shake” which just means that it is jumping from the top right position on the desktop to bottom left. Then it will display a grey screen with the excel frame around it and become unresponsive. If I unplug the pluggable it works fine on the laptop and everything goes back to normal. If I plug it back in it goes back to shaking again and follow the same pattern of behavior as before. I have tried uinstalling all video drivers and reinstalling them, including the displaylink drivers and it works for a short time but inevitably comes back.
What might we be able to do in this situation and is this a known issue of any kind?
Thanks in advance for your help.