Ethernet Speed Limited to 230 Mbps

Using a Plugable Dock 3900 connected to my Dell Inspiron 1500, under Windows 11 (current with all updates). Just updated Display Link Driver from your site June 2024. Laptop has USB 3.0 ports
IPS service is Rogers (Canada) configured for 1.5 Gbps. I run an ethernet cable from the Rogers (Comcast original manufacturer) box to a Ethernet hub, and then ethernet cable from the hub to the 3900. The Dell unit has no ethernet capability.
I have made all the changes suggested in How to configure DisplayLink Ethernet

← Corporate Deployment,
Run a program named TCPOptimize, with seemingly no benefit
Would welcome any thoughts you might have
Cheers

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FWIW Rogers Ignite hub has 4 Ethernet connections, one at 3.5 Gbps, other three at 1 Gbps

Hi Bill,

Thank you for contacting Plugable! I am sorry to hear that your UD-3900 docking station is not functioning as expected, and would be happy to provide additional support.

To help diagnose the issue, may I ask you to please keep the device connected to your laptop and everything still attached (even if not working as expected) and send us the output of our diagnostic utility PlugDebug? → https://plugable.com/pages/plugdebug

Once you have the logs, simply send an email to support@plugable.com with the subject line of “Ticket 439910” so that we can prioritize that case and match it to this inquiry.

Thank you for giving us the chance to help!

Ryoma
Plugable Technologies
www.plugable.com/support

File has been sent.

FWIW I have no idea whether docking station is performing as it should or not. I have a multi component network (Rogers/Comcast - TP Link Ethernet Multi Port - Ethernet cable - Docking station - laptop) and just trying to determine where bottleneck is.

Cheers

Hi Bill,

Thank you for letting me know!

I will see if there is anything bottlenecking the network setup from the Plugable side, and follow-up via the direct email ticket.

Thanks for your patience while we work to help!

Ryoma
Plugable Technologies
www.plugable.com/support

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