Error opening installation log file. Verify the specified log file exists and is writable

When trying to install Plugable UD-165 on Windows 7 I get an error:

Error opening installation log file. Verify the specified log file exists and is writable.

Hi Gerald,

Thanks for contacting us, we’d be glad to help! Could you please send us your Amazon OrderID so that we can take a look at the exact unit you purchased? Also, could you point me to the link where you downloaded the driver from?

Thanks for any details you can provide!

Cheers,
Eleln

I’m having the exact same problem… Please help

I have this - Plugable® USB 3.0 to VGA / DVI / HDMI Video Graphics Adapter Card for Multiple Monitors up to 2048x1152 / 1920x1080 Each (DisplayLink DL-3100 Chipset - Windows XP, 7, 8, 8.1)