ERROR bluetooth usb buy adpter plugable for Windows 10

1

Hi I have a bluetooth usb buy adpter plugable for Windows 10 and would not detect the phone or computer I’ve updated

2

Hi Amado,

Thank you for contacting us. With Windows 10, there could be a driver conflict that is causing the problem.

We have a troubleshooting tool that can help find out what is going on in situations like this. Please plug the adapter into your computer, then go to this page, and follow the instructions there:

http://plugable.com/support/plugdebug

When you run the program, it will create a zip file on your desktop with your computer name and the date. Please send that file directly to our support email at support@plugable.com.

Thanks!