Easy Computer Sync not working

1

I just bought and installed the Easy Computer Sync Windows transfer cable with the intent of transferring files(song files) from an old XP desktop to a slightly-less-old XP laptop. I installed the software on both units(the supplied CD didn’t work so I downloaded the software from the Plugable site), connected the two computers and opened the program on both computers—but the screen is stuck on “Waiting for connection.” Any suggestions? TIA.

2

Hello,

Thank you for contacting Plugable. I see that you have contacted us directly through our support email. I can certainly help review what may be going on with this synchronization issue. Lets continue correspondence through email through Ticket #371731 and I hope we can help find a solution for this in a timely manner.

Thanks,

Alberto
Product Owner
Plugable Support

3

I a facing a same issue, and i am trying from many days but still not solve my problem please help me.

4

Hello,

Thank you for your comment @mora .

Can you reach out to us directly at https://plugable.com/pages/support. We can look into these issues with your USB Transfer Cable.

Thanks,

Alberto
Product Owner
Plugable Support

5

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