Early 2015, 13 inch, Retina Macbook Pro - Triple Display Docking Station


#1

Hello, I purchased the Plugable USB-D Triple Display Docking station and connected it to my Early 2015 13inch Retina MacBook Pro. I am using an adapter to connect the Docking Station to my USB 3.0 port in the MacBook Pro. I can get one external monitor to work; however the other two external displays don’t work. Is there something I can do to get it to work? Or, is this Docking Station not compatible with my MacBook Pro?


#2

Hello,

Thanks for contacting us!

Unfortunately our docking station cannot operate properly with an adapter via a USB 3.0 port, so it is not compatible with your system.

If you need assistance in returning the dock for a full refund please let me know and I can try to assist you.

Sorry for the bad news!
Joshua Henry
Plugable Technologies


#3

Hello Joshua,

Thanks for your reply to my post. That is unfortunate. I purchased the Plugable Triple Display Docking Station through Amazon. Is there anything you need to do in order to help facilitate the return of the product? Or should I simply contact Amazon?


#4

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