driver installation


#1

Is there a driver for manual installation? We’re running Windows 7 and I’m trying to use this at work, but the systems wont allow 3rd party installation from a .exe file. Please help?


#2

Hi Jon,

Thank you so much for reaching out to us, I am sorry that you are experiencing this issue.

In order to correctly install the correct drivers, you will need admin rights on the host system in order for them to be installed correctly. This could be an issue or restraint that has been put in place by your IT department, and they will have to verify and clear the driver before allowing you to download and install.

I hope this information helps, let me know if you have any additional questions

Thank you,
Marc
Product Owner & Technical Support
www.plugable.com/support


#3

I’d like that to be my last course of action…for discrete and inconspicuous reasons

Is there a file I can download and just update it manually instead of going through the installer?


#4

for the bluetooth USB dongle


#5

Hi Jon,

Thank you for replying back! I do want to inform you that we do not have individual files for our blurtooth USB dongle to install the drivers and software. I will be reaching out to you via email to see if there are any other courses of action we can take to solve your problem.

Thank you,
Marc
Product Owner & Technical Support
www.plugable.com/support


#6

Hi Everyone!

On this particular case, we had to offer Jon a refund, as our individual Bluetooth dongles require admin privileges in order to install all of the necessary software in order for them to work, and they cannot be manually installed

Thank you,
Marc
Product Owner & Technical Support
www.plugable.com/support


#7