Drive randomly ejects

Using this drive on a Mac mini. It will will randomly eject at times despite the cable being seated properly and nothing knocking into it.

Hello,

Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

Since this is happening without touching the drive, I’d like to get a closer look at the system to see what might be occurring. We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the drive into your computer, then go to this page and follow the instructions there:

http://plugable.com/support/plugdebug

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry

Senior Engineer
Plugable Technologies


http://plugable.com | http://performance.plugable.com/

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