I received a USB3-SATA-UASP1 in the mail from Amazon today, but am receiving the following message:
USB device not recognized.
I am running Windows 7 x64 with USB 2.0. The device did not come with a USB 2.0 cable, but I have one available. Unfortunately, switching to the USB 2.0 cable still does not solve the problem. I have tried other USB ports as well.
I have looked at other posts suggesting to update the firmware, but the device is not even recognized to update. When I power on the unit it goes from pink to blue for a few seconds back to pink. Any chance I have a bad dock?