Does UD-3000 work with a Windows 7 Home Premium? I have a Acer Aspire 5742-7120.

Download driver. Plug USB into slot. Message pops up: “USB Device Not Recognized…USB device is malfunctioned and Windows does not recognize the device.”

Where do I go from here

Hi Sonny,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable UD-3000. In order to better assist you, I’ll need a bit of additional information.

Could you please provide the logs produced by our tool Plugdebug, you can find it here and then send them to me at

Once we have those logs, we’ll start trying to figure out what exactly is going on with your setup.


Plugable Technologies