Does UD-3000 work with a Windows 7 Home Premium? I have a Acer Aspire 5742-7120.


#1

Download driver. Plug USB into slot. Message pops up: “USB Device Not Recognized…USB device is malfunctioned and Windows does not recognize the device.”

Where do I go from here


#2

Hi Sonny,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable UD-3000. In order to better assist you, I’ll need a bit of additional information.

Could you please provide the logs produced by our tool Plugdebug, you can find it here and then send them to me at support@plugable.com.

http://plugable.com/support/plugdebug

Once we have those logs, we’ll start trying to figure out what exactly is going on with your setup.

Regards,

Stephen
Plugable Technologies


#3