Does not accept hbs 930. How to fix?

Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Windows 10, 8.1, 8, 7, Raspberry Pi, Linux Compatible; Classic Bluetooth, and Stereo Headset Compatible)

Does not accept hbs 930. How to fix?

Hello,

Thank you for posting. I’m sorry there have been issues with getting your headphones connected using the Bluetooth adapter, and I would like to help.

The adapter should be compatible with all Bluetooth headphones / headsets that use standard profiles, but there may be an issue occurring in the connection process.

To start, could you please tell me the Windows version running on the computer you have the Bluetooth adapter connected to? I look forward to hearing back.

Thank you,
Seth
Plugable Support