!](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1376924/SingleShot0001(2)_inline.jpg?1457188505)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1376924/SingleShot0001(2).jpg?1457188505)
Hello Richard,
Thanks for contacting us!
It looks like there may be a small hair or piece of dist on the lens. Have you tried cleaning the outside of the lens?
Cheers,
Sam Morgan
Plugable Technologies
No, not yet, looks like a good " Trade Mark " to me . Lol …
What’s a good way to clean the lens ?
If you extend the lens all the way down, you should be able to clean it gently with a little alcohol and a cotton swab.
If this doesn’t help, you likely have debris from manufacturing inside the lens housing. In that case, please get in touch with me at support@plugable.com and I’ll get a replacement headed your way…
Here’s an image after cleaning the lens .
It did help, but it’s still there and I put a yellow circle around the area of question …
!](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1382836/789_inline.jpg?1458148038)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1382836/789.jpg?1458148038)