Does a USB-C version of BT-KEY3XL really exist?

Bluetooth BT-KEY3XL
1

Hello guys,
in the official BT-KEY3XL page here, specifications section, I see that a USB type C cable appears to be included in the box.
Despite that, every review that I stepped into was indicating that the keyboard unfortunately has just a micro-USB port.
Does maybe an USB type C updated version of the keyboard exist (it would be very nice), or that data in the specification section on the official page is just wrong?
Thank you very much!

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2

Hello,

Thank you for contacting us at Plugable, and welcome to our forums! As for our BT-KEY3XL Bluetooth full size folding keyboard, we’ve recently updated this keyboard to change from micro-USB to USB-C.

This change was done earlier this year and all new units of our BT-KEY3XL will now include a USB-C connector and included USB-C cable.

I hope this confirmation message helps clear up this question, and please let us know if we can assist any further.

Thanks,

Alberto

Plugable Product Owner

3

Thank you very much for your reply, Alberto.
Could you tell me where the new version with USB Type-C is already on sale?
From what I can see, even on Amazon, the version on offer is the one with the micro-USB port.
Thanks again!

4

Hello,

I can confirm that the version on Amazon is our USB-C version of our full size keyboard. There are some reviews that mention micro-USB, but those are prior to 2025 which is when this update on the USB-C port was made.

This is also true for our other marketplaces as we no longer have stock on the older micro-USB version of our keyboard. I hope this helps!

Thanks,

Alberto

Plugable Product Owner

5

Perfect, thanks for clarifying.

One last question: do you also distribute the product in Europe, or is the only way to purchase the keyboard to buy it in the United States?

Thank you again

6

Hello,

At the moment we only have this keyboard for sale through the United States, and do not currently have it available for sale in Europe. Our apologies about this inconvenience and please let us know if we can assist with any further questions.

Thanks,

Alberto

Plugable Product Owner

7

Thank you for the information, Alberto.
I’ll order the keyboard in the United States.

8

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