Installed my new Plugable UD-6950H, and finally had everything working. “Allowed” the device. Made sure all the settings were as they should be. Two external monitors, laptop closed. Worked perfectly.
Went to lunch. Computer went to sleep.
Came back from lunch. The displays cannot be detected. I restarted. I turned off. I went through all the DisplayLink guides and everything I could find on plugable.com.
What can I do? I’m completely at a loss and now I have no working monitors except my laptop screen.
Thank you for contacting Plugable support. We would like to take a closer look at your system to help better assist but require some additional information. Instead of posting that information here, could you please contact us directly via email? To do this, please email us at support@plugable.com. In the subject of your direct email, please reference case number 395728, which will allow us to match things up and then provide the next steps.
Apologies for the extra steps in the process, and we thank you for giving us the chance to help!