I just bought one of your USB 3.0 docking stations (DisplayLink) and plugged it in. All preferrals work except for the monitor. I unplugged the monitor from the back of my desktop PC, plugged it into the docking station, plugged the docking station into my Acer E 15 (E5-571-53HX). The mouse and sou…

Mike reached out to us with their log files and we were able to resolve the problem by updating the computer’s Intel graphics driver as well as reinstalling the DisplayLink driver for the dock. I’ll be closing this thread, but for anyone who may be running into similar issues, please do not hesitat…

Plugable Support

Docking station not detecting monitor

USB Docking Stations UD-6950H

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