Thanks for your prompt reply!
My respones are in CAPS next to your questions.
My setup had been working fine until about two weeks ago. Periodically, I would find that the Plugable Docking Station won’t work, but unplugging the power and restoring it always brought it back up. I tried that approach this time around, but no improvement.
Thanks for helping me with this issue.
On Fri, Sep 16, 2011 at 3:20 PM, Plugable Technologies on Get Satisfaction! wrote:
Roze , an employee of Plugable Technologies, replied to Docking station no longer being detected, a problem about Plugable Technologies.
Thanks for posting! I am sorry to know that you are having trouble with the devices connected through the Plugable Docking Station UD-160-A.
Some quick questions to understand the setup and the issue better-:
What I am assuming from your post is that you have a KVM switch plugged into Plugable Docking Station UD-160-A and that the external monitor, keyboard and mouse are connected to this KVM switch. Is my assumption correct? If not, could you describe the right setup?
I USE A KVM DEVICE TO SWITCH MY KBD/MSE/MON BETWEEN TWO COMPUTERS. ONE OF WHICH, MY LAPTOP IS CONNECTED TO THE PLUGABLE DOCKING STATION VIA ITS USB CABLE.
What other devices are connected through the Plugable Docking Station UD-160-A?
THERE ARE NO OTHER DEVICES CONNECTED TO THE PLUGABLE DOCKING STATION (NO HD’S, NO SPEAKERS ETC.)
Are the other devices working when the Plugable Docking Station UD-160-A is plugged to the system?
WHEN PLUGABLE DOCKING STATION IS CONNECTED, EVERYTHING ELSE STILL WORKS. MY KVM STILL CAN CONNECT MY OHTER COMPUTER TO KBD/MSE/MON, AND MY LAPTOP CONTINUES TO WORK. IT, HOWEVER, WONT DETECT AN EXTERNAL DEVICE ANYMORE WHEN I PLUG IN THE USB CABLE FROM THE PLUGABLE INTO IT.
Once you reply with this information, we will figure out the next steps.
Thanks for your patience!