docking station/monitor issues

my USB C Docking Station is working well except my monitor doesn’t recognize the hdmi input. Any suggestions?

Hello Clayton, thanks for posting and I will be happy to help.

Thanks for the description of the behavior you are seeing. To clarify, can you let us know the specific model of dock you are using? We offer a few different models and there are different things to check on each of them.

Also, would you be able to let us know the brand and model of computer and monitor you are using?

Thank you,

David W.
Plugable Technologies