Hello I am using dell docking station and I want to use two extended monitors, First Monitor: I am connecting through Type-C to VGA convertor and second one using HDMI .
When I connecting the first PC through type-c I am unable to detect second PC which is connected through HDMI, If I take out type-c then I can use HDMI.
Hi,
Thanks for reaching out to us, I am sorry this is not working as expected and I am happy to help!
Our first step is to get some additional details about the computer and docking station to help determine what is preventing the second display from being detected. Please let me know the specific model of the Dell Docking station, as well as the manufacturer name and model number of the computer.
Additionally, is the USB Type-C to VGA graphics adapter connected directly to the computer or to the docking station’s USB-C output port? Likewise is the HDMI cable connected to a HDMI port on the docking station?
Thank you for these additional details, they will help to determine our next steps.
Pat
Plugable Technology
support@plugable.com
Hello,
We’re closing this thread due to inactivity, but if you have any further questions please feel free to contact support@plugable.com and we’ll be happy to help.
Thanks,
Pat
Plugable Technologies