Dock flashing blue light

My Plugable dock has started to flash a blue light and is not working; it was working fine up until now. Can anybody advise a solution

Hello Troy,

Thanks for reaching out on our forums.

It looks like you have an internal ticket with us at the moment, and it may be best to continue there as we’ll need to ask for some information that would be ill-advised to be on a public forum.

For reference, your ticket number is: 435656 and you can reply at any time via email.

We look forward to hearing from you.

Sincerely,

Mychal
Plugable Technologies

To resolve this issue you have to check all connections, power cycle the dock by unplugging it for a minute, and check for any available firmware updates on Plugable’s website. If the problem persists, contacting Plugable’s support for further assistance would be the next best step. :slightly_smiling_face:

Hello,
You can restart your computer or the connected device to see if that resolves the issue, as sometimes a simple reboot can fix connectivity problems. If the problem persists, visit the Plugable website to download and install the latest drivers for your dock model. Updating drivers can often address compatibility issues and improve performance. Try resetting the dock by unplugging it from power for about 30 seconds before plugging it back in. Make sure the dock is placed in a well-ventilated area to prevent overheating.