I use many different display link USB 3 docking stations at my company. Most of my users have issues with the screens freezing that can be resolved by unplugging the USB cable and plugging it back in. While this doesn’t seem like a huge deal, for us it is very disruptive because it kills the network connection and causes our primary application to lock up. The only way for users to get back to work is to submit a help desk ticket and get their user account unlocked.
I have tried different brands of docking stations, but they all have the same problem. Most of my docking stations are plugable. I have tried uninstalling the display link driver and installing the latest version and it never really seems to improve things for us.
Is there anything else I can do to try to improve this situation? If this is a known issue, are the 4k docking stations affected the same way? I have no need for 4k video, but I will spend more money to get a working docking station.
Thank you for your time,