Thank you for reaching out to us!
Working through direct email the displays are back up and working after installing the DisplayLink Manager App for MacOS 10.15.
DisplayLink has released a new DisplayLink Manager App that no longer relies on the KEXT driver. This App just came out with a full release and is available directly from DisplayLink but will hopefully be in the Mac App Store soon. To install the new App I recommend we start with removing the older driver following these instructions:
- Remove the currently installed DisplayLink software following these instructions ( https://plugable.com/drivers/displaylink/mac/#uninstall )
- Download the new DisplayLink Manager App from DisplayLink’s website here ( https://www.displaylink.com/downloads/macos ) release version 1.0.0 from June 22nd
- DisplayLink provides detailed installation instructions for the App here ( https://support.displaylink.com/knowledgebase/articles/1932214-displaylink-manager-app-for-macos-introduction-in ) please note, by default the DisplayLink software will not launch after restart, steps 5.4 through 5.6 details enabling the software at login
I will go ahead and mark this support thread as closed. If you have any additional questions, please feel free to open a new thread, or contact our support team directly at ‘email@example.com’.