Display link indicates incompatible device

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Display link indicates incompatible device after install … on Windows 8 on HP Envy x2

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Hi John,

Thanks for posting! Can you give us a bit more information about which Plugable Product you have?

You can also run the DisplayLink Support Tool and forward the resulting log files over to us at support@plugable.com and we’ll be happy to take a look.

Here’s instructions on how to run the support tool:
http://plugable.com/support/tools/dis…

With some additional detail, we’ll be able to figure out the next steps.

Thanks,
Jerome.