Display 2nd monitor

[kimcooper]

I just got through going through the procedures installing current driver and and adding the adapter, I have a HP Desktop with windows 10.

The extend monitor will not show or in settings will not show extended monitor or detect it

[Sam_Morgan]

As a first step, we’ll want to proceed with a clean installation of the drivers, and see if the behavior is any different. We’ll do all of the following with the DisplayLink adapter disconnected, until the very last step.

1. Disconnect the DisplayLink adapter from the computer
2. Uninstall DisplayLink Core software from Control Panel->Programs. Don’t worry if this fails, just move onto the next step.
3. Download and run the DisplayLink cleaner tool, found here:

http://www.displaylink.com/downloads/file?d=64

1. Once the Cleaner has been run, reboot (even if not prompted to)
2. Now download and run the latest DisplayLink software, found here:

http://plugable.com/drivers/displaylink/

1. Reboot, even if not prompted to
2. Once you’re back in Windows, reattach the DisplayLink adapter and let it install and update the firmware which should happen automatically.

Let me know if that helps! If not, I’ll follow up privately with instructions on how to send me system logs.