device not working VGA-to-USB

i need for work. I am currently working. won’t work.
system: Windows 7 pro - 64-bit

I have sent the “user1-PC_20151023_175354” .zip file to Plugable Support ,

Please let me know what the next step is. I need to get this ready by Monday.
Thank you

Hi James,

It looks like you have received help in our support system and the issue has been resolved, so we will close this thread. If you have any questions or issues, please contact us at


Plugable Support