Dell U2412M - 2nd Monitor Resolution too low

Just connected a second U2412M monitor using the UGA-165 adapter but can not set it to the 1900x1200 resolution. It only allows me to set to 1900x1080.

Thanks for contacting Plugable support!

Sorry to hear about this issue, unfortunately the UGA-165 cannot support your monitor’s resolution. We mention this on our product page: * DisplayLink DL-165 chipset, supports resolutions up to 1600×1200 or 1920×1080 (widescreen)"

We would recommend our UGA-3000 instead: https://plugable.com/products/uga-3000/ “The UGA-3000 is a single-link DVI port, which has a maximum resolution of 2048×1152/1920×1200.”

Please don’t hesitate to let us know of other questions.

Best wishes,
Joshua Henry
Plugable Technologies