Connections

I just received the Pluggable USB 3.0 Docking Station. I have 2 AOC CQ27G1 27" monitors that only have HDMI ports. The Docking Station has 1 HDMI and one Female DVI port. Can you please recommend the adapter needed for connection to 2nd monitor? The adapter that came with the docking port has a different pin configuration than those pictured on internet. Just want to make sure I purchase right type of adapter. Thanks.

Thanks for posting! We’ve recently transitioned to including a DVI to HDMI adapter with the UD-3900, but not all units in the distribution channel have these units just yet. At your convenience, could you please email support@plugable.com with your order number and shipping address? Once we have those details we’ll arrange to send a courtesy adapter your way.

Thanks,
Gary

I have sent a separate email with information you requested.

Looking forward to receiving adapter. Thanks for your help.