Hi Support,
I really hope you can help me with my Plugable UD-CA1 hub. I keep getting issues connecting with the my 2016 MacBook 12” and this is becoming really frustrating. Hdmi and everything else seems to working, but the power charge pass through when I plug into my mac, it will flash the charging indicator on my MacBook on and off a few times, and then turn off and will not charge my MacBook at all…
This has been happening way too often in the past months, and the only thing that I have had success with is trying to replug the usb c cable (the one provided with the plugable hub) over and over again, sometimes switching which sides connects to the pluggable and which side connects to the MacBook usb C. I have tried replugging it over and over again today, and I have had enough. An item that costs $130 USD should not be so unstable and subpar to my hootoo usb c hub that cost only $63 USD.
Please advise. Thanks in advance.