Can't run 2 monitors MacBook Pro

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Can’t get new Plugable UD-6905z Docking Station
to run 2 monitors. I have a 2017 MacBook Pro. ?

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Hello there,

Thank you for contacting Plugable support. I am sorry things are not working as expected while using your Plugable product and I would be happy to help.

There are some initial points we can cover on our forums. If these steps do not help, we may need to move this to our ticketing system for deeper analysis and troubleshooting.

This device requires software to be installed. There are also a couple of permissions required by macOS for your displays to operate. We have in-depth guides based on macOS version below:

macOS 11/12: https://kb.plugable.com/questions/1185378

macOS 13: https://kb.plugable.com/questions/1595423

Legacy 10.14: https://kb.plugable.com/questions/764880

Legacy 10.15: https://kb.plugable.com/questions/799275

Let me know if this helps in any way.

Apologies again for the frustration, and thank you for giving us the chance to help.

Sincerely,

Mychal

Plugable Technologies

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