Can't pick 1360x768 output?


#1

I’m running a UGA-2K-A out of a mini PC behind a TV, coming out VGA to an Atlona scaler which converts to component for a video wall in our office. Is the UGA-2K-A capable of outputting 1360x768 or 1366x768?

I saw the description of:
“VESA standard and widescreen resolutions are supported by most software, including:
2048×1152, 1920×1200, 1920×1080, 1600×1200, 1680×1050, 1400×1050, 1280×1024, 1280×768, 1152×864, 1024×768, 800×600, 640×480”

…but I wasn’t sure if that was a definitive list or not. It’s looking like that’s it, because I can’t select anything between 1280x1024 and 1400x1050 in this Win7 machine.


#2

Hi Jim,

Thanks for contacting us! DisplayLink’s drivers for UGA-2K-A rely on the EDID from the monitor to describe the resolutions that it is capable of. If a particular resolution is not listed it means the adapter did not find that option for the display. Unfortunately this may be a fundamental issue if your setup needs video converters between the UGA-2K-A and the monitor – there are no overrides if the EDID doesn’t have the mode.

For TV displays the EDID is sometimes only carried over through a VGA connection if it’s available. If your video wall supports VGA, I would try connecting it directly to the VGA output from the mini PC. This test will ensure that all supported resolutions of the video wall is communicated back to the PC at least in the VGA case. But as it isn’t a common mode for displays, it is still likely that 1360x768 will not be on the list.

Hope this helps, sorry for the potentially bad news.

Let me know if you have any further questions or if there’s a way we can help!

Thanks,
Ellen


#3