can't make bluetooth headphones work

I have Windows 10 and I’m trying to use Bluetooth headphones. I have followed all instructions and it says the headphones are paired but they still don’t work. What now?

Hi Randy,

Thank you for contacting us about your Bluetooth adapter. I’m sorry about the problem getting it to work with your headphones. Could you please tell me the make and model of your headphones?

Plugable Support

Hi Randy,

I will be closing this thread. If you have any other questions, please contact us directly at Thanks!