Can't get Plugable USB 3.0 to VGA Adapter to WORK Please HELP

Plugable USB 3.0 to VGA Adapter installs correctly and after drivers install it say it is updating and for me not to unplug the device then this just disappears and i never get the displaylink icon in my taskbar and the device doen’t work. Under device management it says drivers are working correctly but like i said the adapter does not work not even after reboot. My laptop is a dell running windows 7 and have the 7.1 drivers installed for the adapter. I don’t have any usb 3.0 ports only 2.0 ports but according to the item discription this should still work.

Hi Fidel,

Thanks for posting here too! I did respond to the email that you sent us at support@plugable.com regarding this issue.

Once you reply to that email with all the information regarding your setup and the issue, we can troubleshoot further and figure out the quickest steps to resolve the issue.

Regards,
Roze