Can't Get My 3rd Monitor to Connect

[dyurosek]

I just purchased and installed the docking station and cannot get the 3rd monitor to work.

[SamR]

Hi Derek,

Thank you for reaching out. I’m sorry the UD-7400PD isn’t working as expected, and I’ll be happy to assist.

I saw you also contacted us through our support email, and I’ve replied to that email with a few follow-up questions to help with troubleshooting the issue. I look forward to hearing back from you and working this problem out.

** Please do not post the requested information here in our public forum (it contains personally identifiable information) **

Apologies for the frustration, and thank you for giving us the chance to help!

Sam
Plugable Technologies

[dyurosek]

Sam,

This is the only email I have received from you.

Derek Yurosek

(661)330-2610 mobile

[SamR]

Hi Derek,

So sorry about that! I’m not sure why it wouldn’t have made it though, but since you don’t have my initial response I replied to your original email with the questions again. Please reply to that email when you get a chance, and we can continue with troubleshooting there.

Sam
Plugable Technologies