Can't get 2nd external HDMI monitor to work

Thunderbolt
1

I have a TBT3-UDZ that I’ve been using since July '23 with just one external HDMI monitor. The laptop is a 2023 Dell XPS 13. I’ve now connected a 2nd HDMI monitor but I can’t get both to work. I’ve tried installing the displaylink drivers. I’ve rebooted both dock and computer multiple times. Interestingly, when I reboot the dock, the monitor that works will sometimes swap.

Appreciate any help.

2

A couple other pieces of info:

  1. I realized that, if the computer goes to sleep, when it wakes up, the monitor that works is seemingly random.
  2. One of the monitors (the original one, not the one I just added) is ancient so the HDMI connection is actually via a HDMI to DVI connector.
3

This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.