For the benefit of anyone following this case, we applied a fix we’d used successfully before (credit to the Bleeping Computer forums where the solution initially was posted for another manufacturer’s easy transfer cable: http://www.bleepingcomputer.com/forum…).
Microsoft’s installation program for drivers for the Windows easy transfer cable fails when it can’t find a particular value in the Windows XP registry. We don’t know what causes the registry to get in this state, but here’s how you’ll know you’re encountering this issue.
If your cable installation fails on XP, open c:\windows\setupact.log in Notepad.
Scroll to the end of the file:
Here’s what you’ll see if your installation is blocked by this problem (dates and times will differ):
WdfCoInstaller: [05/16/2012 17:29.45.970] ReadComponents: WdfSection for Driver Service TRANSFERCABLE_WINXP_X86 using KMDF lib version Major 0x1, minor 0x5
WdfCoInstaller: [05/16/2012 17:29.46.001] ArpEntryPresent: RegOpenKeyEx(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wdf01005)
WdfCoInstaller: [05/16/2012 17:29.46.032] ArpEntryPresent wasn’t found so we will assume the package was removed: error(2) The system cannot find the file specified.
WdfCoInstaller: [05/16/2012 17:29.46.157] VerifyMSRoot: exit: error(0) The operation completed successfully.
WdfCoInstaller: [05/16/2012 17:29.54.314] Update process returned error code :error(1603) Fatal error during installation.
. Possible causes are running free version of coinstaller on checked version of OS or vice versa. Look at the Kmdf documentation as to what steps need to be followed to install the correct versionof the coinstaller
If you encounter this problem, here’s how to fix it.
- Open your Registry Editor on the XP machine. If you haven’t done this before, the easiest way is to
–Open the Start menu
–Type regedit and Enter.
- Once the Registry Editor is open, can you expand the following branch:
Within the Uninstall folder, is there a subfolder called Wdf01005 (you’ll have to scroll to find it in alphanumeric order in the W’s)?
If there is no Wdf01005 folder, please add one by
–Scrolling back to the Uninstall folder.
–Right clicking on Uninstall.
–Choosing New > Key and naming it Wdf01005.
Once you have a Wdf01005 folder
–Left click it to select it.
–Right click it.
–Choose New > DWORD Value. In the right side pane, this will show up with a as New Value #1.
–Right click New Value # 1
–Choose Edit Value.
–In the window that appears, change the Value data from 0 to 1.
Close the registry editor and reboot.
Now try downloading the driver from http://windows.microsoft.com/en-US/wi…, installing it, and attaching the cable.
We hope this information helps anyone else with the same problem. If this isn’t the issue you’re facing, the other thing we’ve seen block the installation of the easy transfer cable drivers is overzealous security software. You always can try temporarily disabling any security software on Windows XP before attempting an install.
For anyone continuing to have trouble installing the drivers for their easy transfer cable, please write us at firstname.lastname@example.org. We’re here to help.