Cannot uninstall previous DisplayLink Core software package in order to reinstall


#1

I upgraded to Windows 10, didn’t like it, and reverted back to Windows 8.1. Now my Plugable USB 3.0 Docking Station does not work. I am unable to completely uninstall the software. I’m unable to install new drivers because the old ones won’t uninstall. I’ve used the DisplayLink ‘Cleaner’ tool, and it won’t run either. Please help. I need to use multiple monitors. Everything was working fine before the upgrade to Windows 10.


#2

Hi John,

Sorry to hear about the issues.

The “Cleaner” tool is usually what does the trick in this type of situation. Are there any error messages when you attempt to run the tool? Or what type of behavior do you experience when you try to run it?

http://displaylink.com/support/sla.ph…

Thanks!
Gary


#3