Cannot install sw on Toshiba Sat Pro L300 for AKE USB3 expresscard


#1

I am trying to install an ake usb3 expresscard to a Toshiba satellite pro l300 laptop.
Windows 7 (32 bit) recognises the card and it shows up in the device manager under Other Devices as a universal serial bus (usb) controller.
When I try to install the software (Renesas, Freco Logic or NEC drivers) I get a warning that the device is not compatible with my hardware.
I am trying to use this expresscard card because all the existing usb ports are physically broken.
Any help would be greatly appreciated


#2

Hi John,

Happy new year! Thanks for your patience.

You mention trying several different host controller drivers. You’ll want the right one for your card. Can you say what make/model of ExpressCard USB 3.0 adapter you have?

If it’s our Plugable ECARD-USB3 ExpressCard USB 3.0 adapter (http://plugable.com/products/ecard-us… ), it uses the Renesas/NEC chipset (which is the most common). And the latest drivers for Plugable USB 3.0 host controller devices are available at http://plugable.com/drivers/renesas/

Hope that helps. Just let us know if you have a Plugable adapter and are still hitting any problems. Thanks!
Bernie


#3