Cannot access hdd files with docking station


#1

When using the plugable sata hdd docking station, i plugged in a hdd and I cannot view user files as i dont have permission. please help this is urgent!


#2

Hi Adam,

Thanks for reaching out. Sorry about the frustrations, but we’ll be glad to assist.

The behavior you’re describing is caused by Windows file/folder security permissions in place on the other drive. It isn’t specific to using the drive with our dock - it can happen any time a drive from one machine is used on another PC.

To access the data, you’ll need to change the permissions on the drive in question. It’s not a terribly intuitive process, but the following links cover the necessary steps:

http://answers.microsoft.com/en-us/wi…

http://www.preyerplanning.com/take-ow…

http://knowledge.seagate.com/articles…

Once you go through the process of changing ownwership and/or permissions, the data should then be accessible.

Thanks!
Gary


#3