from above:
I can download your .zip file, bwhen opened, it creates a .exe file which can not be emailed.
I’m lost.
ken 772-621-4411
from above:
I can download your .zip file, bwhen opened, it creates a .exe file which can not be emailed.
I’m lost.
ken 772-621-4411
After downloading our PlugDebug software. Extract the ZIP file, then run the EXE.
After PlugDebug is open click on “Start”. After a few minutes, a new .zip file will be created on your desktop.
The .zip file includes your machine name and current date in the format Machine_DATE_TIME.zip — e.g. C:\Users\Joe Smith\Desktop\HP-LAPTOP_20130605_094814.zip
Email the latest zip file to support@plugable.com with your Amazon order number and a link to any previous support discussion on http://plugable.com/support/