I’ve been using a Plugable UD-CA1A docking station for a while now, and while the audio worked fine at first, it stopped working a few months ago. I suspect it breaking down after a Windows Update.
When playing audio (tried with various applications, such as VLC, Windows Media Player and Firefox), the audio sounds as if the headphone jack is not plugged in properly. The reason I suspect this is a software- rather than a hardware issue, is that when I test the audio by changing the volume with the bottom-right speaker icon, the test-sound plays perfectly fine.
I’ve been trying various ways to solve this (disabling/enabling the audio driver, setting it as the default audio device, disabling all other audio drivers, restoring defaults, finding driver updates, the works.
Also note that the broken audio is the only thing malfunctioning at this point; otherwise I am perfectly satisfied. However, since the audio-jacks in the docking station were a big draw for my purchase, I hope someone can give me some advice.
|Processor|Intel® Core™ i5-8250U CPU @ 1.60GHz 1.80 GHz|
|Installed RAM|8.00 GB (7.84 GB usable)|
|System type|64-bit operating system, x64-based processor|
Edition Windows 10 Home
OS build 19042.867
Serial number PF0TBTX6
Experience Windows Feature Experience Pack 120.2212.551.0