Bluetooth Adaptor and Jam Replay

After some on again/off again trouble shooting, I am trying to get the plugable micro USB bluetooth adaptor to connect with a Jam Replay speaker. It shows paired, never connects or (very rarely) connects for a few seconds. Driver has been uninstalled/installed more times than I can remember. Jam removed multiple times. Debug file has been submitted twice and various suggestions offered to no avail. Of note, this Toshiba laptop is dual boot Ubuntu 16.04 and Win 10. No issues with ubuntu. Thoughts?