Just purchased the usb Bluetooth adapter 4.0 for my Pavillion g6 and when I install it nothing happens what’s going on?
Thanks for posting! We’ll be able to help.
When you plug into an Internet connected Windows 8 machine, Windows will automatically download the right (Bluetooth HCI) driver from Windows Update, and use the built-in Windows 8 Bluetooth functionality automatically.
Have you used the Windows 8 UI before, to pair with another Bluetooth device? And can you say what Bluetooth device make / model you’re trying to connect to - we’ll tailor any steps for the kind of device you have.
But generally with Microsoft’s built-in Bluetooth stack, the steps are:
- Hit the Windows-C hotkey to bring up the Windows 8 “charms menu”
- Choose Settings (4th item down)
- Choose Change PC Settings (bottom right)
- Choose Devices in the PC Settings menu
- Put your Bluetooth device in pairing (or “discoverable”) mode. How to do this depends on each Bluetooth device – usually it’s a button on the device.
- Choose “Add a device” back in Windows 8
- Select your device when it comes up, and exchange pins if needed.
Let us know if we can help, or if there seems to be a lower-level issue with the USB Bluetooth adapter.
Hi. I have an HP Envy dv7t Quad Edition and the Bluetooth USB Adapter is not finding my Plantronics BackBeat 903+ headset. The adapter drivers installed fine. Please help.
Actually, I think I discovered my issue. My download of the WIDCOMM software from Broadcom’ site using Google Chrome was broken. I downloaded the WIDCOMM software using IE 10 and everything should work fine after a reboot. Windows 8 is okay!
Well, even after I did everything as instructed, my Plantronics BB903+ headset is still not being detected with the Bluetooth USB 4.0 adapter. I tried 2 different USB ports in the HP Envy dv7t Quad Edition with the same result. Please help!
I finally resolved the issue. I did not hold down my power button on the headset long enough.Now to tweak the sound a bit.
Hi Jay - Thanks so much for self-solving the issues and replying back, so others who might hit the same things can see the solutions. Post here or email email@example.com to contact us directly for any other questions or issues - we’ll be happy to help (we’re all in Seattle, so we get in 3 hours later than the east coast …)
Does this include driver support for Windows 8 64-bit?