Bluetooth 4.0 adapter peripheral device drivers not found.

I’ve done my online research to no avail, i think the pictures speak for themselves.
I am trying to use Bluetooth audio controls


code 28 !](](



after restarting both devices, still the same.



Thank you for posting about your issue with the Bluetooth adapter, and especially for the screenshots.

Is the Logitech Adapter Bluetooth?

Also, we have a troubleshooting tool that will help me see what is going on during the installation. Could you plug in the adapter, then follow the instructions on this link:

Please post the resulting file to and put For ticket 36106 in the subject line.

Thank you,
Plubable Support