Blue Screen of Death (BSOD)

UD-3000 works perfectly with HP Spectre x360 and MS Surface Pro 4 to an external monitor, one at a time . I get a BSOD (Blue Screen of Death) when I connect them together using the USB3-Switch2 to the UD-3000. All drivers are up to date on both machines, and DisplayPort software is latest version. Diagnostics show no problem with machine hardware. Problem is when switching the USB3-Switch2 between machines.

Sure would keep wife happy (fewer cables), if I could make this work.

Hi Mike,

Thanks for posting! I can see you also reached out to us directly via and I have already sent my direct reply. Please continue to respond to my direct email so we can keep all communication in one place.

Thank you,

Plugable Technologies