Black Screen on my Macbook Pro 13" OS 10.8.5


#1

I added the app to my applications folder. I hooked up the device to the USB port. Yet, I have a black screen. I tried opening PhotoBooth and selecting the Venus USC 2.0… and nothing.

HELP! I want to look at things super close.

Best,
Elaine


#2

Hello Elaine,

Would you mind contacting me through support@plugable.com? I can help you troubleshoot this.

Regards,

Sam Morgan
Technical Support Analyst
Plugable Technologies


#3