Big company Red Tape


#1

I purchased a UD-3900- My business policy will not allow “unsupported” drivers to be downloaded on their equipment. Using this platform, is there a way that I can utilize the benefits of the UD-3000?

My needs- 2 monitors plus the laptop display
Thanks


#2

Hi Jim,

Thanks for posting. I’d be happy to answer your question.

The DisplayLink driver (which includes the graphics, audio and Ethernet driver) must be installed on your system in order to make use of the docking station. Having worked for a large enterprise in the past I can understand your companies policy with regard to loading drivers that have not been vetted, but in this case unless you can convince them to make an exception you will not be able to use the docking station. We have a no hassle 30 day return policy on all of our products so should you not be able to load the driver you can return the dock for a full refund using the automated system at amazon.com/returns.

Thank you,

Bob
Plugable Technologies
www.plugable.com/support


#3