Church environment. The 3.5 MM jack on the HP laptop feeds an analogue soundboard. When I connect the USBC-768H4 HDMI docking station to the USB C port of the laptop it disables the audio jack. Is there a way to have the audio active for both the USBC-768H4 and the 3.5 mm audio jack?
Hello,
Welcome to the Plugable forums and I can assist with this question with setting up our USBC-768H4. Setting up audio output to an analog device can be a bit tricky, and I’d like to request if you can email us more details about your hardware setup.
When you have a moment, can you contact us directly via email and a ticket can be set up by following our contact support page here: https://plugable.com/pages/support
If you could include the model name of your analogue soundboard as well, that would be most appreciated.
Thanks,
Alberto
Product Owner
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