Where can I find set up / configuration instructions for connecting to a new M1 pro
Hi Jeff,
Thank you for contacting Plugable! Sorry to hear of these issues, but we’ll be happy to help investigate and find a solution.
Based on other tickets, I see associated to you it looks like you’re using one of our UD-3900C4 docking stations.
The first steps we’ll want to install the DisplayLink software for the version of macOS that you are running. To do so, please follow these steps:
For macOS 13:
-
https://kb.plugable.com/1595423
- Be sure to turn on ‘Allow Notifications’
- Enable ‘Launch automatically after logging-in’
- Give ‘DisplayLink Manager’ permission for ‘Screen Recording’
For macOS 11 to 12:
-
https://kb.plugable.com/questions/1185378
- Be sure to turn on ‘Allow Notifications’
- Enable ‘Launch automatically after logging-in’
- Give ‘DisplayLink Manager’ permission for ‘Screen Recording’
For macOS 10.15 to 11:
-
https://kb.plugable.com/questions/799275
- Be sure to turn on ‘Allow Notifications’
- Enable ‘Launch automatically after logging-in’
- Give ‘DisplayLink Manager’ permission for ‘Screen Recording’
Thank you for your patience and for giving us the chance to help!
Richard A
Plugable Technologies
https://plugable.com/support
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