Anyone have the 1000X digital microscope? I have it installed but there are zero instructions and I'm only showing 160 X 120 resolution.

I have the 1000X digital microscope installed on a windows 10 platform. I seem to have very little control over zoom and focus. I also have a resolution of 160 X 120 showing on the viewer.
Does anyone have any recommendations? Are there real instructions posted anywhere?

Never mind, I think I figured it out

Thanks for getting in touch. We don’t sell a 1000x microscope, so I suspect you may be asking about a device from a different manufacturer. If our brand logo isn’t on the product, I suggest contacting the original manufacturer or seller directly for assistance.