All browsers will not load on the window using the UGA adaptor


#1

Hello,
About two windows updates ago we can no longer load any browsers on the UGA adapter monitor. Illustrator and some other programs work but No browsers work and even Microsoft picture viewer will not work as well.
Please help


#2

Hi S,

Thanks for posting here! If your system is running Windows 7 and you are using our USB 2.0 Graphics Adapter, please take a look and try our the steps given on the following post:
http://support.plugable.com/plugable/…

If the steps given do not fix the issue or you continue to have trouble, could you please run the DisplayLink Support Tool (instructions here:http://plugable.com/support/displayli…) with the adapter attached to the system and send us the .zip generated by it on the desktop as an attachment at support@plugable.com with your Amazon Order ID and a link to this thread.

Once we analyze the .zip, we will figure out the next steps.

Regards,
Roze


#3