After unpluging from the Laptop and pluging in UD-3900PDH DOES NOT CONNECT. I have reset several times. Dowloaded and istalled drivers. still not responding

USB Docking Stations UD-3900
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After unpluging from the Laptop and pluging in UD-3900PDH DOES NOT CONNECT. I have reset several times. Dowloaded and istalled drivers. still not responding

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Hi Armen,

Thank you for contacting Plugable! I am sorry to hear that your UD-3900PDH docking station is not functioning as expected, and would be happy to provide additional support.

To help diagnose the issue, may I ask you to please keep the device connected to your laptop and everything still attached (even if not working as expected) and send us the output of our diagnostic utility PlugDebug? → https://plugable.com/pages/plugdebug

Once you have the logs, simply send an email to support@plugable.com with the subject line of “Ticket 451501” so that we can prioritize that case and match it to this inquiry.

Thank you for giving us the chance to help!

Ryoma
Plugable Technologies
www.plugable.com/support

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